Hitachi Construction Machinery

Global

Extended Warranty – HELP

All new Hitachi equipment has our comprehensive manufacturer’s warranty. These days however, equipment owners feel they need more protection because of severe conditions on the job, or to minimize unpredictable equipment-repair costs. To meet these customer demands, Hitachi provides a unique extended warranty program called Hitachi Extended Life Program, or HELP.

Benefits

When you sign up for the HELP program, you will get the following benefits and services:

Full Coverage Warranty

This program extends the standard warranty term. Components covered are the same as the standard warranty. Usually our standard warranty term is one year or until the specified service meter reading (whichever comes first). This program extends the term of specified service meter reading beyond the yearly term.

Power Train Warranty

This program extends the warranty term for the following components:

  • Hydraulic cylinders (breakage only, excludes scoring & oil leakage)
  • Main pumps
  • Swing bearing
  • Travel motors
  • Swing motors
  • Pump transmissions
  • Swing devices
  • Travel devices
  • Main control valves (breakage only, exclude scoring & oil leakage)
  • Center joints (breakage only, exclude scoring & oil leakage)
Note: Warranty conditions vary according to equipment

Dealer Information