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To keep our customers’ equipment in top running shape, good service is indispensable. We believe personnel training is the key to providing the best service.
To provide the best service to our customers, Hitachi established the Technical Training Center (TTC) in Japan. TTC is the Headquarters of Hitachi worldwide technical training. At TCC we plan worldwide training courses, train dealer service and training personnel, and provide the latest training materials.
|Our instructors not only have theoretical knowledge, but also a lot of experience in service as engineers and managers. That’s why our dealers can keep service quality high and customers satisfied.||Technical Training Center in Japan|
|Located in the harbor of Amsterdam are a factory and Training and Demonstration Center (TDC).With a total area of 3000 m2, the service center of Hitachi Construction Machinery (Europe) N.V. (HCME) offers a complete package of functionalities. Dedicated areas of the TDC building are equipped especially to accommodate technical, sales and management training. It is also the place where dealers and their clients or staff are welcomed for product presentations and it is the location where all of HCME’s dealer meetings are held. Conveniently the medium excavator and wheel loader factory is on the same grounds so guests at the TDC can take a factory tour as well.|
The following are comments from service personnel who attended our technical training courses.