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What does Hitachi mean to you?
Many of the customers and employees of Hitachi Construction Machinery (Europe) (HCME) have been with us for years, even decades – some since the start of HCME 50 years ago! “Since the 1970s, we have used about 30 Hitachi machines and they have all proved to be equally reliable,” says Belgian contractor Wim Ceulemans. Reliability is a common theme among Hitachi’s loyal supporters in Europe. Norwegian contractor Odd Småge said, “Hitachi are unbelievably reliable,” and technician Danny van Hasselt of Belgian dealer Luyckx said: “The thing I look up to with Hitachi is definitely the reliability of machines and electronics.” Meanwhile, Pat Gallagher, Chairman of the Gallagher Group in the UK, explained his reason for investing in hundreds of Hitachi models over 30 years: “We buy Hitachi machines because they are very reliable, they’ve got great resale value and the operators love them.”
What has been your experience of working with the Hitachi brand?
We’ve had the opportunity to catch up with our customers, dealers and employees, to get their feedback on the company – and the products that mean so much to them.