A successful partnership
Managing Director Janne Wartiovaara says: “Rotator is proud to have worked with Hitachi Construction Machinery all these years. Its excavators and service are always top-quality.”
With winter conditions proving particularly challenging in Finland, Rotator’s partnership with HCME has allowed it to supply reliable equipment that can endure the conditions of demanding job sites, including mines – for which Rotator is one of the country’s leading machine suppliers. According to Janne Wartiovaara: “Our relationship has allowed us to establish a reputation for high levels of performance and reliability.”
Hitachi Construction Machinery’s other solutions, such as Global e-Service, have also proven valuable to Rotator over the years. The dealer encourages customers to adopt these applications and offers warranties and maintenance contracts through HELP (Hitachi Extended Life Program). After Sales Director Jukka Oksanen also adds: “We receive excellent support from HCME’s European Parts Centre.”
Rotator was also able to start offering Hitachi equipment rental contracts over ten years ago – a sector which has increased in size and demand since. Its Hitachi Construction Machinery rental fleet has proven extremely popular, with the most in-demand models being medium crawler excavators. The dealer’s market share, as well as Hitachi Construction Machinery’s share in Finland, has only improved since the two partnered with one another.