Transforming construction equipment maintenance

News

03 Sep 2025

As digital transformation becomes vital across the construction industry, we are at the forefront of developing smart maintenance solutions. By harnessing data from connected machines, we are enabling customers to reduce unplanned downtime, extend component life, and manage costs more effectively. At the heart of this strategy is predictive maintenance – a proactive approach based on condition monitoring and advanced analytics.

Hitachi’s ConSite applications

Key to Hitachi’s predictive maintenance capabilities is ConSite, a family of digital applications and services that provide real-time data on equipment performance. This includes the ConSite Data Report, ConSite Pocket app, ConSite Shot inspection assistant, and the industry-first oil condition monitoring sensor.

“Coupled with artificial intelligence and over 20 years of machine data, we are developing a predictive system to further reduce the total cost of ownership and enhance the reliability of Hitachi machines,” says Arthur da Rocha Geremia, Product Manager at Hitachi Construction Machinery (Europe).

By analysing trends in metrics such as oil condition, fuel consumption, and operating hours, fleet managers can anticipate when parts may need replacing, before a failure occurs. This reduces the risk of knock-on damage to other components and minimises disruption to operations.

Supporting research and development

In a further step towards innovation, we are supporting academic research into predictive maintenance. We recently collaboratied with a PhD candidate at TU Delft, who is developing a model to estimate the remaining life of components on mining dump trucks.

“Our mining machines have sensors installed on key components, allowing us to gather detailed information on indicators like temperatures and pressures,” says Daan van Berkel, Manager Mining Projects and Sustainable Mining for Hitachi Construction Machinery (Europe).

By sharing complex datasets and domain expertise, Hitachi is contributing to the development of more accurate, data-driven models. These insights will help maintenance teams to plan servicing more effectively, reduce life-cycle costs, and improve safety across demanding applications.

Remote diagnostics and real-time insights

Remote diagnostics is another area in which digitalisation is delivering value. Telematics systems, such as Global e-Service, allow users to monitor their equipment remotely, accessing critical metrics, including idle time, fuel usage, location, and CO₂ emissions.

For example, ConSite Pocket gives operators and managers the ability to view live machine data and receive alerts about potential issues via their smartphone or tablet. If an issue is detected, Hitachi dealers can quickly access the relevant diagnostics, to streamline service work and reduce the time to resolution.

Enhanced fleet visibility through LANDCROS Connect

To support fleet-wide visibility and decision-making, we have also recently launched LANDCROS Connect, a digital fleet management platform designed for mixed-brand equipment. It integrates seamlessly with ConSite and Global e-Service, offering centralised access to machine data and service alerts.

Users can create geofences, compare machine performance by job site, and generate custom reports on key metrics. With remote access and multi-language support, LANDCROS Connect is a valuable tool for large contractors, civil engineering firms, and rental businesses seeking to optimise operations across multiple locations.

“We have evolved from being solely an equipment manufacturer to becoming a comprehensive solution provider,” says Pooja Gupta, HCME Product Manager Solution Linkage. “By adopting new technologies and digital tools, and utilising them in the correct way, owners and operators can work with greater precision, productivity, and ease.”

LANDCROS Connect - the all in one Fleet Management System by HITACHI

Looking ahead: from preventive to predictive

With further development of the ConSite platform underway, we are aiming to strengthen our position as a digital solutions provider.

ConSite is already compatible with a wide range of Hitachi machinery, including the Zaxis excavators and ZW wheel loaders, as well as mining equipment. As the next generation of connected equipment enters the market, HCME is well placed to help contractors maintain high performance, improve efficiency, and reduce environmental impact.

For more information on Hitachi’s digital solutions, contact your local Hitachi dealer or download the ConSite Pocket and ConSite Shot apps from your preferred app store.

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