In the "Digital Transformation" category, organizations are evaluated on their achievements in effectively resolving IT issues and creating business value as a digital enterprise. In the "Cloud-Native Development" category, organizations are evaluated on their performance in using agile methods in the development, maintenance, and deployment of business apps.
The Hitachi Construction Machinery Group established the DX Promotion Group in April 2020 as an organization that operates across the group under the direct control of the company president, and has been promoting a company-wide program to develop approximately 1,000 digital human resources in FY2022 and FY2023. Based on the "Customer Interest First" (CIF) values that Hitachi Construction Machinery has embraced in the development, production, sales, and services of construction machinery up to this point, the company has promoted agile development to conduct research, verification, and improvement in a short period of time, placed emphasis on operational excellence, and pursued efforts to improve corporate value through business value creation and business process reforms. By embracing these CIF values, the Hitachi Construction Machinery Group aims to grow as a true solutions provider for customers through its unique approach to digital transformation.
In addition, through the ConSite service solution for remotely monitoring construction machinery, the Hitachi Construction Machinery Group has helped solve the customer issues of reducing life cycle costs and improving safety and productivity. To ensure further such contributions to customers in the future, it is important to promote the global spread of ConSite while also strengthening the relationships with dealers who are closely involved with customers in each region and establishing a support system in the digital domain.
Accordingly, in April 2021, Hitachi Construction Machinery established the Dealer Network Acceleration Project (hereinafter "DNA Project") in the Global Marketing Group as a cross-functional activity that spans the departments responsible for sales, parts and services, IT, and other department. In the DNA Project, Hitachi Construction Machinery has received consulting from open source solutions provider Red Hat, and established an in-house agile development system. The project promotes the development of mechanisms for streamlining the workflow between dealers and Hitachi Construction Machinery, as well as systems that enable customers to efficiently manage and operate their entire fleets of equipment.
These awards are a recognition of the efforts of Hitachi Construction Machinery, which is primarily engaged in manufacturing, to develop digital human capital resources and foster a corporate culture oriented toward becoming a solutions provider for customer issues. The awards also show that even companies that operate globally are capable of implementing agile development on par with that of venture companies.