Hitachi Construction Machinery

Hitachi Construction Machinery Global
Hitachi Construction Machinery
Hitachi Construction Machinery Global
  • About us
    Close
    About Us Top

    • Top Message

    • Mid-term Management Plan

    • Company Outline

    • History

    • Codes of Conduct

    • Directors and Executive Officers

    • Production Quality

    • Procurement

    • News

    • Publicity

    • Quick Review


  • Products
    Close

    Products Top

    Compact
    • Mini Excavators
    • Mini Wheel Loaders

    Construction
    • Hydraulic Excavators
    • Wheel Loaders
    • Compaction Equipment

    Mining
    • Large Hydraulic Excavators / Ultra-large Hydraulic Excavators
    • Rigid Dump Trucks

    Value Chain
    • Parts and Service
    • Used Equipment
    • Rental
    • Parts Remanufacturing

  • Solutions
    Close
    Solutions Top

    Solution Linkage
    • Autonomous Haulage System (AHS)

    • Fleet Management Systems

    • ICT construction

    • ConSite


  • Innovations
    Close
    Innovations Top

    • Future Construction Sites Envisioned by Hitachi Construction Machinery

    • Achieving Autonomous Operation at Mines

    • Developing an Autonomous Compaction System using a Vibratory Roller for Earthwork

    • Simulation Technology to Achieve Smart Product Development


  • Investor Relations
    Close
    Investor Relations Top

    • Management Information

    • Business Results & Financial Information

    • IR Library

    • To Individual Investors

    • Stock & Bond Information

    • IR Calendar

    • Stock Price


  • Sustainability
    Close
    Sustainability Top

    • Sustainability Top Message

    • Our Approach towards SDGs

    • Materiality

    • Integrated Report

    • Environment

    • Social

    • Governance


  • English
  • 日本語
  • About us
  • Products
  • Solutions
  • Innovations
  • Investor Relations
  • Sustainability
  • English
  • 日本語
  1. Home
  2. Sustainability
  3. Stakeholder Engagement

Stakeholder Engagement

It is essential to form a good relationship of mutual trust with our stakeholders in order to smoothly implement business activities. The Hitachi Construction Machinery Group works towards an accurate grasp of the impact of business activities and pursues CSR activities in unity with the Group by maintaining mutual communication.

Dialogue with customers

Pursuing customer satisfaction by supplying safe, secure and valuable products and services

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Inquiries to each dealer As needed Timely response to products and services
Utilization of ICT Demo Site As needed 341 people participated in fiscal 2022

 

Dialogue with dealers

Build trust as a partner

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Support education for service mechanics Regularly Implementation of Hi-TEP (Hitachi Construction Machinery Technical Education Program) (Technical Training Center) ; The number of Certified persons 2,812 (total number of persons as of March 2023). However, it does not include workers who are unemployed.)
Support for human resources development Regularly Implementation of MSSP (Marketing Sales Support Program) training (Global Education Center in Singapore)

Dialogue with suppliers

Build trust as a partner

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Procurement presentations Bi-annually Full implementation of Procurement Policy and “Hitachi Construction Machinery Group Sustainable Procurement Guidelines”
Chikuhou-kai, Tokiwa-kai and Wakaba-kai Regularly Implemented mutual safety patrols and promoted training for younger employees

Dialogue with shareholders and investors

Timely disclosure and building of trust through proactive communication

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Annual shareholder’s meeting Annually Strengthen global governance
Financial results explanatory meeting 4 times a year Presenters: CEO, CFO, Other executive officers
Business explanatory meeting/Small meeting As needed

- 2 business explanatory meeting

(theme: Americas Business Strategy, ESG Presenters: CEO, Other executive officers)

- 1 explanatory meeting regarding the change of representative executive officer (presenters: CEO, COO) 

-4 small meetings concerning financial result (presenters CFO and other executive officers)

- 1 small meeting with COO

Explanatory meeting for individual investors Annually

- Presenter: CEO

- Overview: Held an online explanatory meeting for the first time. Dialogue between individual investors and the CEO through Q&A

* Factory tours have been canceled since FY[K1] 2020 due to the effects of COVID-19.

One on one meeting with securities analysts and institutional investors As needed

 -Speakers:CEO, CFO, Other executive officers and IR officers.

- Region: Japan/Overseas (Europe/North America/Asia/Oceania/Middle East)

 *Including online meeting

- Main themes: Business strategy for the Americas, where full-fledged independent development has begun, changes due to a new capital structure (independence from the Hitachi Group), impact of the situation in Ukraine and supply chain problems on the construction machinery market and our business performance, etc.

Dialogue with local communities

Address social issues as a member of the local community

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Hitachi Construction Machinery Festival Annually

Local residents took part (Around 6,100 in fiscal 2019 : Tsuchiura works)

* In FY 2020 ~ 2022, it was canceled due to the impact of the new Corona virus.

Social contribution activities in each community As needed Disseminated news about Sustainability activities on our website

Dialogue with NPO/NGO

Address social issues together with an emphasis on dialogue

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Support for NPO Good Earth Japan (GEJ) As needed Agricultural Trainings : 27 villages (cumulative 8,507 people)

Infrastructure Constructions : 5 schools for construct, 57.5 kilometers of road maintenance, 1 bridge construction, 39 ponds construction, and 8 well-installed water wells

(cumulative since fiscal 2007)

* The activity of GEJ ended in March, 2020.

Dialogue with governments and industry organizations

Comply with laws and regulations and maintain sound relations through fulfillment of tax obligations

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Japan Construction Equipment Manufacturers Association (CEMA) As needed Promoted legal compliance as member of CEMA

Dialogue with employees

Accountability as a company providing meaningful work

Main engagement opportunities Frequency Fiscal 2022 outcomes and actual results
Implementation of the employee awareness survey Annually Received about 15,070 responses; Identified strengths and weaknesses in workplaces and sought out improvements
Visits to domestic and overseas sites by senior management As needed Worked to improve workplaces through direct dialogue between employees and senior management
Dialogue with labor union Regularly Worked on improving issues and reviewed labor agreement

Main memberships and qualifications

The HCM Group engages in various activities through its involvement in industry groups and other organizations.

Group name
Japan Construction Occupational Safety and Health Association
Safety Association of Construction and Loading Vehicles
Association of Unmanned Construction System
Shunko Konwa-kai
The Japan Society of Mechanical Engineers
Japan Construction Equipment Manufacturers Association
Japan Construction Machinery and Construction Association
Japan Construction Machinery Rental Association
Japan Industrial Vehicles Association
Japan Fluid Power Association

Political donation

Political Contribution in FY2022: 300,000 yen

*We have confirmed that this donation does not conflict with the Hitachi Construction Machinery Group Code of Conduct, Hitachi Construction Machinery Group Corporate Ethics and Compliance Code, and Hitachi Construction Machinery Group Anti-Bribery and Corruption Regulations.

Emphasized / compliant International norms, standards and guidelines

The Hitachi Construction Machinery Group conducts corporate activities with respect to and compliance with the following international norms, standards and guidelines.

International norms, standards and guidelines
International Bill of Human Rights (General term of Universal Declaration of Human Rights and International Covenants on Human Rights)
International Labour Organization (ILO) “Declaration on Fundamental Principles and Rights at Work”
United Nations ”The Principles of the ten United Nations Global Compact“,“ The Guiding Principles on Business and Human Rights”
ISO26000(International standard on social responsibilities)
GRI(​Global Reporting Initiative)standards
About Us
  • Top Message
  • Mid-Term Management Plan
  • Codes of Conduct
  • Company Outline
  • History
  • Directors and Exective Officers
  • News
  • Publicity
  • Production and Quality
  • Procurement
  • Quick Review

Products
  • Mini Excavators
  • Mini Wheel Loaders
  • Hydraulic Excavators
  • Wheel Loaders
  • Compaction Equipment
  • Large Hydraulic Excavators / Ultra-large Hydraulic Excavators
  • Rigid Dump Trucks

Solutions
  • Autonomous Haulage System(AHS)
  • Fleet Management System
  • ICT construction
  • ConSite
  • Global e-Service

Innovations

Investor Relations
  • Management Information
  • To Individual Investors
  • Business Results & Financial Information
  • Stock & Bond Information
  • IR Library
  • IR Calendar
  • Stock Price

Sustainability
  • Our Approach towards SDGs
  • Materiality
  • Environment
  • Social
  • Governance

Global Network

Cookie Notice

Sitemap

Contact Us

  • Terms of Use
  • Privacy Policy

© 2023 Hitachi Construction Machinery Co., Ltd. All rights reserved.