Hitachi Construction Machinery


Dialogue with Suppliers

Policies of Supply Chain CSR Management

In a trend of growing interest in corporate social responsibilities worldwide, Hitachi Construction Machinery Group is promoting CSR activities throughout the entire supply chain including suppliers. We believe it is important to share the same CSR awareness with our business partners to prevent supply chain risks.

In January 2017, Hitachi Group revised its “Hitachi Group CSR Procurement Guideline the 3rd Edition”. In this revision, “Hitachi Group Code of Conduct” ( based on “Code of Conduct Version 5.1” by the Electronic Industry Citizenship Coalition (EICC) has been incorporated into the Guideline. This Guideline is shared to our suppliers as a reference for CSR code of conduct and standards, and it is expected to be fully implemented in our suppliers.

Through a designated supplier selection process at Procurement department, we implement CSR procurement by comprehensively assessing whether the supplier is fulfilling social responsibilities or not. In addition to supplier evaluation by product quality, reliability, delivery, price, business stability and R&D ability, the below factors which are specified in “Guidelines for Procurement Activities” are also taken in consideration to realize CSR in Procurement; fair and highly transparent information disclosure, compliance with laws and social norms, respect for human rights, elimination of discrimination, elimination of child and forced labor, environmental preservation activities, social contributions, good working environment, and recognition of social responsibilities with partners.

In addition, to reinforce compliance efforts, we revised procedures for internal audits in November 2017. We do rigorous audits on new suppliers which include confirmation of environmental and CSR factors, such as anti-bribery measures.


Guidelines for Procurement Activities

Supply Chain CSR Management

Because business operations are becoming more global, there is a growing possibility that risks in the supply chain could result in heavy management issues. Hitachi Construction Machinery takes steps to identify and minimize the risks as much as possible in beforehand.

In 1998, Hitachi Group was the first in the industry to establish “Green Procurement Guidelines”, which sets its fundamental policies to realize environmentally friendly procurement of parts and products, and requests to suppliers. The Guidelines cover contents related to suppliers’ environmental preservation activities (establishment of environmental management systems, introduction of recommended certification standards, etc.) and contents related to reduction of the environmental impact of products supplied to Hitachi Group (saving resources and energy, recycling, proper management of chemical substances contained in products, dissemination of suitable information, etc.).

Green Procurement Guidelines

Implementation of Supplier CSR survey

From 2010, Hitachi Construction Machinery Group has conducted Supplier CSR Survey every year, as a first step towards CSR procurement. The targeted suppliers are suppliers which are recognized to have significant impact to our supply chains; tier-1 supplier to the Group companies with large annual purchasing volume, and supplying important parts or materials.

The survey covers seven areas; human rights and labor, health and safety, environment, fair trade and ethics, quality and safety, information security and contribution to the community.

From FY2014, we put efforts to implement supply chain CSR survey within the Group companies, and we started the survey to suppliers of Hitachi Construction Machinery China.

In FY 2019, based on our new guidelines, we conducted the CSR survey targeting suppliers who account for approximately 90% of Hitachi Construction Machinery’s purchase of products. 83.5% of suppliers has responded to the survey. Suppliers that do not meet the minimum score set by the Group are identified as suppliers with high risk regarding sustainability. We have requested those suppliers to improve their performance through the implementation of corrective action plans(*).

We will continue to conduct continuous CSR investigations, now focusing on Hitachi Construction Machinery China, and will keep improving our procurement activities. We will also promote completion of Business Continuity Plan within the whole supply chain.

(*) Suppliers are evaluated according to the “Purchase Transaction Action Guideline” when concluding and revising Basic Agreements. In FY2019, 8.8% suppliers did not satisfy our standards in the CSR survey, but they have conducted plans for improvement.

Exclusion of Conflict Minerals

In accordance with the Hitachi Group Conflict Minerals Procurement Policy, Hitachi Construction Machinery Group conducts conversation with suppliers on the exclusion of conflict minerals.

Hitachi Group Conflict Minerals Procurement Policy

As part of Hitachi Group, Hitachi Construction Machinery Group has a policy for procurement activities not to purchase parts which include Conflict Minerals, which could lead to aid of armed forces. Additionally, we will continue to support the practice of due diligence based on the “OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas” among Group Companies. We will keep our efforts to exclude Conflict Minerals from our supply chain by requesting our suppliers to utilize the Conflict Minerals Reporting Template developed by EICC/GeSI(*1) to continue confirming the country of origin and supply chain of Minerals, and also to procure from the CFS (Conflict Free Smelter)(*2) listed within.

(*1) EICC-GeSI: A non-profit organization consisted of members in the Information and Communications Technology (ICT) industry
(*2) Conflict-Free Smelter: A smelter or refinery that does not handle conflict minerals

Hitachi Group Conflict Minerals Procurement Policy

Environmental Initiatives: Green Procurement

Hitachi Construction Machinery Group has set a KPI of 100% “Green Supplier Ratio”, a ratio of major suppliers achieving environment management system such as ISO 14001 and EcoStage, to promote CSR activities of whole supply chain including our suppliers.

“Green Supplier Ratio” in FY2019 was 99% among partner suppliers, and we are aiming to achieve 100%. Also, we will continue to collect JAMA Sheet(*) survey for following environmental restrictions. In FY2019, we conducted a survey following the 19th and 20th SVHC (Substances of Very High Concern) disclosed by the European Chemicals Agency. In FY 2020, we will continue to aim for complete investigation.

In the near future, we will continue asking suppliers to fully participate in the JAMA Sheet survey and provide us with their completed JAMA Sheets.

(*) JAMA Sheet: Standard data sheet in the industry to collect information on chemical substances included in products and parts as stipulated by the Japan Automobile Manufacturers Association.

Partnerships with Suppliers; Chikuhou-kai and Tokiwa-kai

Hitachi Construction Machinery aims to build and maintain partnerships with its suppliers. To this end, suppliers with regular purchases are invited to become members of either Chikuhou-kai, consisted of 60 companies, or Tokiwa-kai, consisted of 48 companies (as of April 2020).

These two organizations host a wide range of activities to promote understanding of Hitachi Construction Machinery policies and efforts regarding safety, quality, environment, etc.

This includes joint lectures, joint presentations, presentations on examples of streamlining in their factories, skill competitions, and mutual safety inspections. In addition, regular supplier presentations are held, where Chikuhou-kai and Tokiwa-kai suppliers participate and promote their CSR activities.

A Scene of Joint Presentation

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