ConSite Mine performs round-the-clock remote monitoring of compatible ultra-large hydraulic excavators and rigid dump trucks and provides two types of status reports to the customer’s maintenance staff or to service personnel at distributors. The reports are sent via email or the ”ConSite Mine Shot” smartphone app. The “Monthly Report” provides updates on the machinery’s operational condition each month, while the “Alarm Report” notifies personnel when any abnormalities are detected by the various sensors installed on the machinery that may require immediate attention.
A standout feature of the service is the “Load Index” function, which combines the use of AI with proprietary stress analysis technology based on Hitachi Construction Machinery’s knowledge of mining machinery design and manufacturing. Load Index predicts anomalies in the booms and arms of ultra-large hydraulic excavators due to excessive stress or overloading, helping to prevent major damage or incidents from occurring.
Since mining machinery requires stable operations 24 hours a day, 365 days a year, operation data is historically collected from sensors installed on machines. However, it is generally difficult to make detailed predictions about the occurrence of problems using conventional methods; service personnel have typically used the operating time of the machinery as a guide for determining when to perform periodic maintenance, inspection, and parts replacement. The time and cost spent on inspecting machinery and identifying the causes of failures has been a burden for customers and service personnel.
By enabling service personnel to check the analysis results in reports to then perform maintenance, inspection, and parts replacement at the appropriate time according to the status of the mining machinery, ConSite Mine provides greater value to customers by improving safety and productivity, reducing lifecycle costs and minimizing the downtime of machinery.
Hitachi Construction Machinery plans to expand the features of ConSite Mine even further by connecting to the cloud-based “ReadyLine” asset health management system provided by Canada-based subsidiary Wenco International Mining Systems Ltd. Doing this will provide an integrated system management solution and enable functions such as a real-time dashboard that displays results such as fuel efficiency tuning adapted to the operations performed by the operator and the characteristics of the rigid dump truck operation site.
The Hitachi Construction Machinery Group has always aimed to serve as a familiar and trusted partner by providing reliable solutions that resolve customer issues. As we move forward with efforts to expand the mining parts and services business, we continue striving to resolve social issues around the world.
ConSite Mine is available now and customers wishing to utilize the benefits of this service solution should contact their dealer today to get started.