Hitachi Construction Machinery

Hitachi Construction Machinery Global
Hitachi Construction Machinery Global
Global website
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Service

Hitachi Construction Machinery's after-sales service is

dedicated to building long-term relationships with our customers.

Digital support that’s always there for our customers.

At Hitachi Construction Machinery, we harness the power of cutting-edge ICT (Information and Communication Technology) to remotely monitor the condition of your equipment. No matter where your machines are located, we can track their operating status and parts wear in real time—ensuring fast, proactive support whenever it's needed.

Global e-Service

Construction and Mining Service (ConSite)

ConSite is a service that monitors the operating status of your construction machinery in real time and quickly notifies you when an issue is detected. By helping you prevent problems before they occur and perform planned maintenance, ConSite minimizes downtime and keeps your equipment running smoothly.

Service Solutions ConSite

Full support across every stage of your equipment’s lifecycle

From the purchase of new machines to long-term operation and the effective use of used equipment, Hitachi Construction Machinery offers comprehensive lifecycle support. ・Support for Used Equipment Owners Through our Certified Used Equipment Program, Hitachi Construction Machinery offers high-quality pre-owned machines. Each unit undergoes a rigorous inspection and comes with a Hitachi warranty—giving you the same peace of mind as buying new.

At Hitachi Construction Machinery, we aim for product longevity from the perspective of resource conservation and waste reduction, and we are actively engaged in various services for used equipment. For maintenance, repairs, and parts purchases for your used equipment, please consult your nearest authorized Hitachi Construction Machinery dealer.

Dealer information
Used equipment

・ Reliable Parts Supply To help you keep your machines running longer, we ensure a stable supply of genuine parts. By working closely with parts centers around the world, we provide fast delivery and reliable support—so your operations never have to stop.

Fast Customer Support Powered by Our Global Network

Leveraging our global network, Hitachi Construction Machinery delivers consistent service wherever you are. Working closely with local dealers in each region, we provide prompt repairs and preventive maintenance to keep your machines operating at their best.

・Service Centers Around the World

 With service centers and parts warehouses located across the globe, we provide the right support whenever and wherever it's needed. No matter where your job site is, you can count on Hitachi Construction Machinery’s global network for fast and reliable service.

Providing Solutions and Promoting Sustainability

At Hitachi Construction Machinery, we go beyond simply providing equipment—we offer tailored solutions to meet our customers’ challenges. We’re also committed to reducing environmental impact and making efficient use of resources. ・Remanufacturing Services We promote the rebuilding and remanufacturing of used parts to reduce environmental impact while enabling cost-effective maintenance. This approach helps extend the life of your equipment and ensures reliable performance over the long term. ・ Our Commitment to Sustainability Hitachi Construction Machinery is advancing the development of electric construction equipment and offering products that help reduce CO₂ emissions. Together with our customers, we’re working to deliver environmentally friendly solutions for a more sustainable future.

Eco friendly, sustainability and hands with plants and soil for community, collaboration or solidarity. Agriculture, ecology and top view of people holding leaves for organic green energy environment.

Support Information

After-Sales Service Consultation

For inquiries about after-sales support, please contact your nearest dealer or designated service center. For more details, please check the link below for information on your nearest dealer.