Frequently asked questions
A. Please contact your local dealer for more information.
A. You will be required to return the used parts.
A. Remanufactured parts are available at 50% to 80% of the prices of new parts. Please contact your local dealer for more information.
A. Remanufactured parts are used parts that have been repaired and have their performance restored to an equivalent level to that of new parts.
A. Remanufactured parts are of the same quality as new parts and come with manufacturer’s warranties.
Product handling and maintenance videos
1.Request for Used Parts Return
Hitachi Construction Machinery's remanufacturing business serves to remanufacture used parts collected from customers.
Used parts collected are transformed into remanufactured parts using Hitachi Construction Machinery's technology.
2.How to create a "Core Return Report" using ConSite Remanufacturing
This video explains how to use the ConSite Remanufacturing app to enter information about a used parts that you wish to return and how to create a return notice.
3.How to decide whether to return or scrap used component
This video explains how to determine whether a used parts should be returned or disposed of by using the example of used pumps for construction machinery.
