The HCM Group has established two types of whistleblower reporting systems comprising the Compliance Hotline and Global Alertline. The purpose of these lines is to ensure thorough compliance with laws, regulations, corporate ethics, manners and morals, heighten self-improvement by quickly detecting and addressing possible frauds including compliance violations, and raise awareness about compliance.
Our Compliance Hotline is the point of contact for the Hitachi Construction Machinery Legal Affairs Department Compliance Promotion Center. It is part of a system for handling reports related to compliance. After receiving a report through the Hotline, the center will consider report details and form an investigation team to investigate and examine methods to deal with the issue.
Flow for Compliance Hotline
The Global Alertline is a global reporting system set up outside the company that allows people who do not speak Japanese and employees of HCM Group companies overseas to report matters regardless of time of day or language. The Global Alertline is available 24 hours a day 365 days a year.
Flow for Global Alertline
These whistleblower reporting systems are continually made known to all employees not only through briefings during compliance training, but also mention in the HCM Group Compliance Guidebook and wall posters, among other ways.
The Hitachi Construction Machinery Group respects human rights. We take advance action to ascertain the likelihood of rights violations and work to maintain a system for preventing such violations beforehand. In accordance with regulations we rigorously manage all information that could identify users or report contents.
Sufficient consideration is given so that whistleblowers and cooperating parties are not subjected to mistreatment and measures are in place to promptly address any situation when facts are brought to light of whistleblowers and cooperating parties experiencing mistreatment. Furthermore, whistleblowers and cooperating parties are also protected because severe punishment is levied on any persons who mistreat them as a result of their reporting.
In FY2018, HCM received a combined total of 69 tips on its Compliance Hotline and Global Alertline. Breaking down the type of calls we received, 20% of them were related to harassment and 30% were associated with operational laws and regulations, and rule violations. This is believed to be attributed to growing perception of risk among HCM Group employees given the spate of corporate misconducts occurring recently.